Creature Collective, LLC (“Creature Coffee”) respects your privacy. This Privacy Statement is intended to explain what types of information we collect about you, and how we use and share that information.

What type of information does Creature Coffee collect?

Currently, Creature Coffee only collects information which you may provide through voluntary submissions, such as when you make a purchase on our ecommerce site, subscribe to one of our newsletters or email lists, send us an email, respond to a survey, or engage with us on a social media platform such as Facebook, Linked In, Twitter, Instagram, or another such platform. This information may include, but is not limited to: name, address, phone numbers, email addresses, and date of birth. This Privacy Statement does not cover the privacy practices of third party social media and ecommerce sites that Creature Coffee may use. Please review those privacy policies and terms of service if you have any questions about their privacy or security practices. Visitors to Creature Coffee’s website must be at least 21 years of age. Creature Coffee will not knowingly request personally identifiable information from anyone under the age of 13, unless in a manner consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA). If we learn that we have collected the personal information of an individual under the age of 21, we will take steps to delete the information as soon as possible.

How does Creature Coffee use information?

Creature Coffee uses the information that you provide to:

• Deliver products that you have ordered,
• Contact you or the product recipient(s) in the event of order delay or difficulty,
• Deliver information through the various communication channels you have provided to us about our products or website, including adding you to our email list or to our customer phone and mail marketing list when you register for an Account or make a purchase,
• Send information about events, surveys, promotions and possibly contests to you,
• Tailor your experience on our website to your interests,
• Develop our products, services and website, and
• Respond to your inquiries.

If you have set up an Account at CreatureCoffee.co, you may save personal information in that Account, such as name and shipping information, and we will access this saved information to make your shopping quicker and easier. We require you to create and/or access your Account to use various services on that website, such as your order history. Because you must create or access your Account prior to using these services, it is possible that we could associate you with the information you provide through these services.

With respect to emails and newsletters, you will receive exclusive information about special offers, events, new products and much more. If at any time you would like to stop future delivery of emails and newsletters, please follow the removal instructions located at the end of each message. Please note, however, that your request not to receive email information will not preclude us from contacting you by email or otherwise regarding questions we have about your purchase and other operational emails, such as shipping information.

Creature Coffee uses the information collected on its Social Media Pages to send communications regarding our products, services, and promotions; to respond to your inquiries; to conduct surveys, sweepstakes or contests; to analyze your activity on our Social Media Pages; and to develop our products and service.

What information does Creature Coffee share with third parties?

We may use third-party vendors to help us provide services to you, such as monitoring site activity; hosting the website; assisting us with our Social Media Pages; providing promotional strategy; processing orders; running promotions, events and surveys; maintaining our database; providing store locator services; processing employment applications; and administering and monitoring emails.

We may make names and addresses collected online available to other companies. The information you provide when you make a purchase at or from Creature Coffee online store (for example, name, address, or credit card information) will be added to a database and may be used to provide names and addresses to other companies.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our website, the website or the public.

Cookies

Creature Coffee website uses a browser feature known as a cookie. A cookie is a small data file that is stored by your web browser on your computer. Cookies are typically stored on your computer’s hard drive and are used by Creature Coffee to help track clicks and pass information as you go through the pages within our website. We may also use cookies to tell us whether Creature Coffee’s website has been previously visited by you or someone using your computer, what products you may have viewed, and to assist in the administration of your use of features and programs on our site.

We may use cookies and a technology known as clear gifs which are typically stored in emails to help us confirm your receipt of, and response to, our emails and to provide you a more personalized experience.

If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the privacy pane to manage your preferences. Go to Settings, then Safari, scroll down to the Privacy & Security section, and tap on “Block Cookies” to manage your preferences. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the Creature Coffee website may not be available once cookies are disabled.

Security

Creature Coffee operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Your Consent

By using this site, you consent to the collection and use of this information by Creature Coffee. Creature Coffee may modify its privacy policies from time to time. Any material changes will be disclosed in this privacy statement.

Contact

If you have additional questions, including how to request being removed from our database, or would like more information on this topic, please feel free to contact us at:

Creature Coffee

807 E 4th Street, Austin, Texas 78702

info@creaturecoffee.co